Run Training Course

You are required to complete this Delivery Run Training Course before you begin operating a Delivery Run.

Please read the sections thoroughly and answer the multi-choice questions at the end of each section.
Name of Person who will be doing the Run*
Contact Email Address*
Contact Phone Number*
Words to know first:
- Run (or Delivery Run) = A group of streets where you deliver flyers.
- Run Sheet = A piece of paper that has the map of streets and other information about that particular Run.
- Run Partner = The person you’ll do your Run with.
- Home Base = Where you’ll meet your Run Partner before the Run begins.
- Run Manager = Your contact person for anything you need help with.
- Run Report = What you need to fill out on your Run Sheet after each Run.
- Sets of Flyers = A pile of the same flyers. You’ll deliver up to 6 sets of flyers per Run.

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Delivering your flyers
- ALWAYS wear your Hi-Vis Vest over top of any other clothing.
- Make sure the flyers are put 100% inside the letterboxes so they don’t get wet or blow away.
- Don’t put flyers in full letterboxes.
- Don’t put flyers in letterboxes with signs saying “No Junk Mail”, “No Circulars”, "Addressed Mail Only”, “Newspapers Only” or anything similar.
- You’ll be issued with ‘Sorry Cards’. If you make a mistake and put flyers in a letterbox where they’re not supposed to be, put one of these cards in the box with them. If you need more Sorry cards let your Run Manager know.
- When your Run has 3 or more sets of flyers to deliver, sort them into a single collated pile. It only takes literally 5 minutes, and it makes it much easier to handle.
- Don't put flyers inside other flyers of booklets. Always stack piles on on top of the other.
Watch this video

Questions
When do you use your ‘Sorry’ cards?
- When a letterbox is full
- When you put flyers into a letterbox that has any type of sign saying they don’t want flyers.
- When you accidentally fart in front of your Run Partner
When should you sort your flyers into a single pile to deliver?
- When there’s 3 or more set of flyers to deliver in a Run
- When all the colours make a rainbow
- If there’s nothing decent to watch on TV
What letterboxes DON'T you put flyers into?
- Rusty letterboxes
- Broken letterboxes
- Letterboxes with signs saying “No Junk Mail”, “No Circulars”, "Addressed Mail Only”, “Newspapers Only” or anything similar
Did you get them right?
If there's a big button below saying "Well done, all correct, click to continue", then you've got them right. If there's no button have a another try at the questions above.

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Run Boxes and Run Sheets
- Your Run Boxes will be dropped off on Mondays before 5pm. (before 3pm if you do a Monday Run)
- You get one Run Box for each Run you’re doing that week.
- Inside the Run Box will be 1-6 sets of flyers for that week, the Run Sheet, and any Notices for that week or other communications.
- On the Run Sheets, the map will clearly show the streets included in each Run.
- Don’t try and memorise your Runs, they could be adjusted at any time. Always check the map on the Run sheet.
- After your Run, fill out the Run Report on the Run Sheet.
- Put the Run Sheet and any leftover flyers back in the Run Box.
- Run Boxes from finished Runs should be put outside for pickup by 9am the following Monday.
Questions
How do you know what streets your Run is on?
- They’ll be clearly marked on the Run map you get each week
- You’ll have a vision in your dreams the night before
- We’ll tattoo it onto your chest
What do you do when you’ve finished your Run for the day?
- Burn everything
- Fill out the Run Report and put it and the leftover flyers in the Run Box
- Get your mum to make you a snack
Why shouldn’t you try and memorise your Runs?
- Because little elves switch roads around while you’re asleep
- Because the we often make small adjustments to Runs
- Because your brain needs to be empty to remember your favourite song lyrics
Did you get them right?
If there's a big button below saying "Well done, all correct, click to continue", then you've got them right. If there's no button have a another try at the questions above.

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Sick Days, Holidays and Quitting
Sick Days and Unexpected Absences
If you’ve already received your flyers for the week and you get sick, or for any reason you can’t do your Run at the correct time/day, it’s your responsibility to contact your Run Partner and reschedule for another day.

Once you’ve rescheduled, notify your Run Manager to let them know what’s happened and how it’s been resolved.

If you can’t agree on a suitable day to do the Run that week, then notify your Run Manager and we’ll arrange someone to do it for you.

Note: You are NOT allowed to get a brother/sister/mother or anyone else to do your Run for you unless they’ve been approved by your Run Manager and they’ve completed the Run Safety and Run Training courses.
Holidays and Planned Absences
- We ask that you give at least 14 days notice for any holidays you want to take.
- You are allowed up to 4 weeks holiday per year without losing your Run.
- You are not paid for any days you do not work.
Quitting your Run
- If you want to stop doing your Run(s), we ask that you give at least 7 days notice.
- You can return your Vest and Bag by putting them in your Run Box.
- Your final pay won’t be paid until your Vest and Bag is returned.
Questions
When should you tell us if you’re sick and can’t do a Run?
- When you’re not vomiting
- As soon as possible before the Run starts
- Oranges
What do you do if you’re sick and can’t do your Run?
- Contact your Run Partner as soon as you can, and reschedule the Run for another day
- Get your Mum to do it
- Hide in bed
If you quit, what do you need to do to get your last pay?
- Sing the National Anthem
- Return your bag and vest
- Cure cancer
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Bad Weather
- You’re still expected to do your Runs in wet weather.
- Make sure you have a rain jacket and warm clothes.
- If you’re delivering in the rain, keep the flyers in your bag and only pull out a few at a time.
- You can choose to reschedule your Run for a better day if you and your Run partner agree.
- In extremely bad weather, the Runs may be cancelled by StudentForce. Check this page after 2pm on any day you think the Runs may be cancelled: https://studentforce.nz/notices/
- If the Runs are cancelled, contact you Run Partner to reschedule for another day that week. If a day can’t be agreed upon, contact your Run Manager.
Watch this video

Questions
What happens if you or your parents don’t want you to deliver in the rain?
- Contact your Run Partner and see if they want to reschedule
- Stay inside and don’t go
- Create an anti-cloud that makes it not rain wherever you are
What do you do if the Runs are cancelled by StudentForce?
- Burn everything
- Jump for joy
- Contact your Run Partner and reschedule
What DON'T you do when delivering in the rain?
- Wear a rain jacket
- Keep the flyers in the bag until you reach the letterbox
- Carry flyers in your hands and let them get wet
Did you get them right?
If there's a big button below saying "Well done, all correct, click to continue", then you've got them right. If there's no button have a another try at the questions above.

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Payment (Whaa-whoo! finally… show me the money!)
Pay rates (per run per person):
- 1-3 sets of flyers = $7
- 4 sets of flyers = $8
- 5 sets of flyers = $9
- 6 sets of flyers = $9 ($10 if you're in Elite Force)
You’ll get paid monthly, on the first Monday after the end of the month.

EliteForce
- If you go 10 weeks without any Strikes, you become a member of the EliteForce.
- To get the extra $1 bonus for Runs with 6 flyers, you must be in the EliteForce on payday. (the first Monday on each month)
Government Tax
- Any child that attends School can earn up to $2340 per year ($45 per week) before they need to start paying tax to the government.
- If you’re doing any other paid job as well as StudentForce, and will earn more than $45 per week, (not including pocket money from parents) we recommend you look at the www.ird.govt.nz website and find out your tax responsibilities.
Questions
When do you get paid?
- Weekly
- Monthly, on the first Monday of the month
- When you turn 18 years old
Do you have to pay tax to the government?
- Only if you own a car
- Only if you’re earning more than $45 per week (not including pocket money)
- Only if Oranges
Did you get them right?
If there's a big button below saying "Well done, all correct, click to continue", then you've got them right. If there's no button have a another try at the questions above.

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Rewards and Penalties
‘3 Strikes’ System
To ensure our customers get the best service possible, we have a system that helps our delivery people maintain a high quality of work. If any one of these items is not done you’ll get warning that we call a ‘Strike’:
- Not showing up for a Run (without giving notice)
- Not completing all roads in a Run
- Not putting your Run Box out for pick-up on Monday
- Not filling in your Run Report
- Not putting the Run Report in the Run Box for pick-up on Monday
- Not putting your left-over flyers in the Run Box for
- Not wearing your High-Vis vest
- Not using Sorry cards if you make a mistake
- Having an unauthorized person do your Run for you
- Not collating your flyers before the Run
- Putting flyers inside of other folded flyers
The system works just like Baseball. The first two Strikes, nothing happens. You’ll be given a Warning so you know that you’ve done something wrong. But the third Strike, just like baseball, and you ‘strike out’. After getting the 3rd strike you will lose your Run(s). You’ll get a 2nd chance though. You’ll go back on the waiting list (at the bottom though) until another Run becomes available.
StudentForce Elite
- If you go 5 weeks without getting any Strikes, we’ll cancel any Strikes you may currently have so you’re back to zero Strikes.
- If you go 10 weeks without any Strikes, you become a member of the EliteForce.
Questions
Why do we need a ‘Strike’ system?
- So Santa can see who’s been naughty and nice
- To ensure our customers get the best service possible
- Because we’re mean, nasty people who like seeing children suffer
How many weeks without any Strikes does it take to be in the EliteForce?
- 5
- 10
- Oranges
How many Strikes do you get where nothing happens?
- 3
- 2
- Oranges
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If there's a big button below saying "CONGRATULATIONS!", then you've got them right. If there's no button have a another try at the questions above.
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Run Training Course

Step 1 of 8

Words to know first:

Working with your Run Partner

Questions

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Delivering your flyers

Watch this video

Questions

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Run Boxes and Run Sheets

Questions

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Sick Days, Holidays and Quitting

Sick Days and Unexpected Absences

Holidays and Planned Absences

Quitting your Run

Questions

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Bad Weather

Watch this video

Questions

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Payment (Whaa-whoo! finally… show me the money!)

Questions

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Rewards and Penalties

‘3 Strikes’ System

StudentForce Elite

Questions

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